The Lighter Side of Volkswagen’s Troubles

Motormouths: John Luciano and Flo
Motormouths: John Luciano and Flo

As a member of the Dealer Council for Volkswagen Group of America, I got to see, firsthand, the exciting and innovate designs to be unveiled this year.

Even the high-tech building that houses Volkswagen’s U.S. headquarters in Herndon, Virginia is an amazing feat of architectural wonder. Thoughtful design is incorporated into each of its 185,000 square feet. A central, interconnecting staircase between the second and sixth floors is a sight to behold.

Naturally, the Council also discussed the continued challenges that face Volkswagen; both for our customers and dealers.

One of the most interesting things I discovered at this meeting was something that wasn’t on the agenda; Humor and playful communication.

While tackling some of the most important (and serious) issues within your organization, remember to strengthen your relationships with everyone involved by triggering some positive feelings. We simply think better the less stress we have.

When we laugh with one another, that positive bond is created. This bond acts as a strong cushion against stress.

“A day without laughter is a day wasted.” – Charlie Chaplin

A study published in the Harvard Business Review discusses how followers mirror their leaders. According to this study in behavioral neuroscience, human brains contain mirror neurons. A subset of these mirror neurons is to detect other people’s smiles and laughter, prompting smiles and laughter in return.

A leader or coworker who is self-controlled and humorless will rarely engage those neurons in his team, but a boss who laughs and sets an easygoing tone puts those neurons to work, triggering spontaneous laughter and binding his team together in the process.

Check out some of the fun in action: 

What will you do to make your coworkers or staff smile today? Sometimes business can be seriously fun! – Lucky